Frequently Asked Questions

How long does delivery take?

Delivery times vary depending on the item. Estimated delivery timeframes are shown on each product page, and we will keep you informed once your order has been dispatched.

Will I receive tracking information?

Yes. Where tracking is available, you will receive confirmation once your order has been shipped.

What if my item arrives damaged or faulty?

If your item arrives damaged or with a fault, please contact us within 48 hours of delivery with clear photographs of the issue. We will review the details and arrange an appropriate resolution.

Can I return an item?

Returns and refunds are assessed on a case by case basis, depending on the product. Please contact us before returning any item, as unauthorised returns may not be accepted.

Who do I contact about my order?

For any questions regarding your order, delivery, or product information, please contact us at info@thenoblenook.co.uk. We aim to respond within 24 to 48 hours.

Are your products ethically sourced?

We work with trusted partners who align with our standards of quality, craftsmanship, and responsible production.